Shipping Policy
At HM Goods LLC, we aim to provide fast, reliable, and hassle-free shipping on all orders. Our goal is to ensure that every product reaches you safely, on time, and in excellent condition.
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- During peak periods, processing may take slightly longer, but we always work to ship your order as quickly as possible.
Shipping Time
- Standard delivery within the United States typically takes 3–7 business days after processing.
- Expedited shipping options may be available at checkout, depending on your location.
- Tracking information will be provided once your order ships.
Shipping Locations
- We currently ship to addresses within the United States (US only).
- We do not ship to PO Boxes, APO/FPO addresses, or international locations at this time.
Order Accuracy and Address Information
- Please ensure that your shipping address is entered correctly at checkout.
- Orders cannot be rerouted once shipped.
- If an incorrect address is provided, HM Goods LLC is not responsible for delayed or undelivered packages.
Lost, Damaged, or Delayed Packages
- If your package arrives damaged, please contact us within 48 hours with photos of the product and packaging.
- If tracking shows your package as lost or not delivered, we will work with the carrier to resolve the issue.
- Delays caused by carriers, weather, or unforeseen circumstances are outside our control, but we will assist whenever possible.
Shipping Fees
- Shipping fees are calculated at checkout based on location and service selected.
- Free shipping promotions, if available, will be clearly displayed during checkout.
Contact Us
If you have any questions about your order or need assistance with shipping issues, please contact us at:
Email: support@hmgoodsllc.com
We are here to help.